Council Customer Service Centres, Works Depots and Libraries will close for the Christmas break from 12 noon on Friday 22, December 2023 and re-opening Tuesday, 2 January 2024.
Frequently asked questions and common issues relating to sewage services in the Mid-Western Regional Council area.
Get in touch with Council to report the issue, or submit a works request online.
Get in touch with Council to report the issue, or complete a works request online.
Council is only responsible for clearing the sewer line up to and including the boundary trap.
Contact Council and report the issue, or submit a works request online.
In this situation Council water and wastewater staff will check the boundary trap to ensure that it is clear. If it is and sewerage is still surcharging from the grated drain next to your house, a licensed plumber will need to be called.