Pay your rates and water

Payments for rates and water notices can be made online, in person, via mail, phone, or direct debit.

Instalment due dates each year are 31 August, 30 November, 28 February and 31 May.

Online

Council’s new online payment experience

Make quick and easy payments using your credit card, debit card, bank account or set up a direct debit. 

Using our new service you have the ability to:

  • Make a one off payment
  • Set and forget payments via bank account, credit or debit card
  • Pay in weekly, fortnightly and monthly instalments
  • Freedom to update your scheduled payment without having to contact Council;
  • See live balances of your rates accounts;
  • Receive SMS reminders when payments are due;

Make a payment

For more information and frequently asked questions, visit Payble support.

BPay

Contact your participating Bank, Credit Union or Building Society to make payments from your cheque, savings or credit card account. Ensure that you select the correct Biller Code for rates and water consumption payments respectively which can be found at the bottom of the notice.

You may also receive your notices electronically via BPay View with the option to receive, pay and store notices in your online banking account.

The BPAY Biller Code and your BPAY View registration number are located next to the BPAY logo on the front of your latest notice.

More information

Phone

Step 1.Pay with Council

MasterCard and Visa credit card payments can be made for your rates or water account by calling 1300 133 369.

Step 2.Pay by BPay

Contact your participating bank, credit union or building society and use your debit account and Biller Code to pay over the phone.

In person

Step 1.Visit Us

Bring your rates and charges notice or water consumption notice and pay by cash, cheque, EFTPOS or credit card at any of our Customer Service Centres:

Mudgee 86 Market St 
Gulgong 109 Herbert St
Rylstone 77 Louee St

Step 2.Australia Post

Visit any Australia Post office or agency to pay your account. Please ensure you take your rates and charges or water consumption notice with you. Payment can be made via cash, cheque or EFTPOS.

 

Quick links

FAQS

Other payments

Receive notices via email

Refunds

Any transactions that have been paid in error, such as a customer placing their account into credit due to an incorrect payment, will be refunded upon written request.

Please note: there must be an available credit

Complete the online form to submit your request. Please ensure you have supporting documentation for proof of payment made.

SUBMIT A REQUEST

Past payments

To request rates notices from previous years and payment history, please get in touch with Council with details of the requested period. 
T: 6378 2850
E: council@midwestern.nsw.gov.au

To receive historical records of your notices moving forward, you may like to register to receive rates and water notices via email. Find out more

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