Council Customer Service Centres will close for the June Long weekend on Monday, 9 June, reopening on Tuesday, 10 June.
Objective:
To develop a system that ensures complaints are handled in an appropriate, effective and systematic way whilst increasing the level of community satisfaction.
Making a Complaint - NSW Ombudsman
If you are unhappy with the way your complaint has been handled or with the outcome, you can direct your concerns to the NSW Ombudsman.
For more information, visit the NSW Ombudsman website.