Smart water meter portal live

Published on 09 December 2021

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Residents can now monitor their water usage in real time with the launch of Council’s new Smart Water Meter portal, YourWater.

Along with real time data on the amount of water being used each day, customers can receive and pay water bills and set up email and SMS alerts to notify them of possible water leaks and high consumption periods.

To register for YourWater visit

Customer will be prompted to provide some personal details and information on their latest Water Notice. The site includes ‘how-to’ videos on the sign up process as a property owner and tenant, understanding the dashboard, as well as leak identification and management.

“Smart Water Meters have been installed throughout the region and these constantly relay data to the online portal, YourWater, where owners, tenants and property managers can monitor their water consumption, water bills, and receive custom water leak alerts to assist with high usage and leak detection,” Council’s General Manager, Brad Cam said.

Installation of Smart Water Meters began in 2019 after Council secured $1.2m through the Australian Government’s Smart Cities and Suburbs Program.

The Smart Water Meter Network will provide an estimated $445,000 annual cost saving to ratepayers by detecting leakages in real time.

In 2015/16, 140 million litres of water was lost due to leakages. The new meters will relay data on an hourly basis to Council, allowing Council’s Water Team to act promptly.

To register visit